Dr Bindra and staff
would like to wish you all
a very Happy Easter
EASTER BANK HOLIDAY OPENING TIMES 2019
18TH APRIL - THURSDAY 8.00am - 6.30pm
EXTENDED HOURS 6.30 - 8.00pm
19TH APRIL
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GOOD FRIDAY
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CLOSED
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22ND APRIL
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EASTER MONDAY
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CLOSED
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Surgery reopens on Tuesday 23rd APRIL 2019 at 8.00am
PLEASE ORDER YOUR REPEAT PRESCRIPTIONS BY 15th APRIL
For urgent medical advice please dial: 111
For emergency, please dial 999
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FREE EAR SYRINGING
CLINIC 2019
PLEASE BOOK YOUR APPOINTMENT FOR YOUR
EAR SYRINGING AT DERRY DOWNS SURGERY
DERRY DOWNS SURGERY WILL HAVE A CLINIC
FOR BOOKABLE APPOINTMENTS ON
6th JUNE & 20th JUNE 2019
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IMPORTANT NOTICE:
ACADEMIC HALF DAY FOR GP’S
WEDNESDAY 22nd MAY, 2019
The Doctors will not be at the practice the afternoon 22nd May 2019.
Should you require urgent medical assistance please call 0300 003 2314.
Thank you
Dr Bindra
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DERRY DOWNS FLU CLINIC 2018
PLEASE BOOK YOUR APPOINTMENT FOR YOUR FLU VACCINE FOR AT DERRY DOWNS SURGERY
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Dear Patients,
The NHS is not providing nail cutting service for most of the patients. The Bromley alliance has created a new service. Please see the details:
Bromley Healthcare Nail Cutting service launches 30 July 2018.
Bromley Healthcare will be providing an enhanced Toe Nail Cutting service every Monday from 30 July 2018 for patients that do not meet NHS Podiatry service criteria.
The new enhanced BHC nail cutting service will be available every Monday from 9am to 5pm at Orpington Tesco Clinic. The service will cost from £15.00 per session (this is the same price as Age UK nail cutting service) and will work alongside the specialist NHS Podiatry services.
This is a pilot service at this stage; if it is successful, clinics with be located within each Integrated Care network locality for Bromley patients to access nearer their homes.
Patients can also self-refer or contact service directly on 0300 330 5777.
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DERRY DOWNS
FREE EAR SYRINGING CLINICS 2019
PLEASE BOOK YOUR APPOINTMENT FOR YOUR EAR SYRINGING
AT DERRY DOWNS SURGERY
DERRY DOWNS SURGERY WILL HAVE A CLINIC
FOR BOOKABLE APPOINTMENTS ON
8th March, 5th April & 17th May 2019
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BLOOD TEST
Dear Patients,
Our surgery charges for blood test results (printed photo-copy) and any test reports at a fee of 20 pence per sheet.
Thank you
Derry Downs Surgery
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PLEASE JOIN THE DERRY DOWNS WALKERS GROUP
ON THE LAST SATURDAY OF EACH MONTH
We meet at the Surgery for 10.00am on the last Saturday of the month.
Please wear comfortable shoes and bring a bottle of water to keep you hydrated.
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NEW!!!!! - ONLINE SUGGESTION BOX
Submit your comments and suggestions to the Practice Co-ordinator using the button on the left.
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The Derry Down’s is improving the waiting time in the Surgery
You can help the doctors by discussing one problem per 10 minute slot.
Please be understanding that some patient’s need a little longer than the allocated 10 minutes.
All appointments are available for 1 month in advance.
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Clinical Research at the Derry Downs Surgery
Derry Downs Surgery is proud to be a Research Ready Accredited Practice.
We work collaboratively with the NIHR Clinical Research Network which is the Research arm of the NHS.
Clinical Research is very important to improve care, treatments and ultimately patients’ quality of life.
Derry Downs Surgery supports several different types of Primary Care studies which have been ethically approved. Our GP Research Lead is Dr. Amrit Bindra.
If you are a patient at the Derry Downs Surgery, you may receive invitation letters to ask if you wish to take part in a research study. Joining in a research study is completely voluntary.
To find out more information about clinical research studies please visit:
http://www.nihr.ac.uk/nihr-in-your-area/south-london/about-us.htm
https://www.ukctg.nihr.ac.uk/
Thank you
Dr. Amit Bindra
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Friends and Family Test
The Derry Downs has been selected as a finalist in a national awards scheme about the way patient and staff feedback is used to improve healthcare services.
The Friends and Family Test is a way to find out from patients, quickly and anonymously, how they rate their latest experience of NHS care or treatment. They can provide comments to explain their score and this feedback helps services to focus on areas that need improvement.
As most feedback is positive, the FFT also provides a well-deserved pat on the back from hard-working NHS staff.
The FFT Awards 2016 were set up to recognise NHS providers who are going the extra mile in their work to listen to patients and staff. There are five categories and The Derry Downs has made the shortlist.
Almost 200 entries were received by NHS England. Anu Singh, Director of, said: “We have rolled out the FFT across most NHS services and we wanted to take stock of how it’s working and what benefits it is actually bringing for patients.
“Through entries to the awards, we have found a rich seam of information about a whole range of improvements, great and small, that make a real difference to how patients feel about their contact with the NHS. It is really rewarding to see the high level of appreciation that patients show for staff and to see how well many healthcare providers are listening to their patients and trying to continuously improve services. NHS trusts also conduct a similar feedback scheme for their staff and that too is making a real difference.”
The winners will be announced at a national feedback and insight conference, organised by NHS England, on 17 March and will be simultaneously announced on the news section of the NHS England website.
To learn more about the Friends and Family Test, go to www.nhs.uk/friendsandfamily.
You can now book appointments or order your repeat prescriptions online. You will need to contact reception first to sign up to use this service. You will need to bring a photographic ID and proof of address (e.g utility bill) with you. Click here to access the online service.
Repeat Prescriptions via EMAIL
You can send an email ordering your repeat prescriptions. Click here for more information.
Patient Survey Results
Click here to view the latest results of our patient survey.
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How To Contact Us
29 Derry Downs
St Mary Cray
Orpington,
Kent
BR5 4DU
Tel: 01689 820 036
Fax: 01689 819 768
Email: broccg.derrydowns@nhs.net
Doctors
- Dr Amrit Pal Singh Bindra